Shipping Policy

Order Processing

All orders are processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.

Please note that orders are not shipped or delivered on weekends or holidays.

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Shipping Times

Massage Gun

Estimated delivery time: 2–3 business days after shipment.

Other Products

Estimated delivery time: Approximately 8 business days after shipment.

Shipping times may vary depending on your location, carrier delays, weather conditions, or high-demand periods.

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Tracking Information

Once your order ships, you will receive a tracking number via email so you can monitor your delivery status in real time.

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Delays

While we strive to deliver orders on time, unexpected delays may occur due to customs, carrier issues, or peak shipping seasons. We appreciate your patience and understanding.

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Incorrect Address

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

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Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact our support team within 7 days of the estimated delivery date and we will assist you.

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Contact Us

If you have any questions regarding shipping, please contact us at:

Support Email: restorepresence.help@outlook.com